Privacy Policy

1. Introduction

MIA Auto Rental ("we", "us", "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our vehicle rental services and website.

By using our services, you consent to the data practices described in this policy.

2. Information We Collect

Personal Information

We collect personal information that you voluntarily provide when renting a vehicle:

• Identity Information: Full name, date of birth, driver's license number, passport/ID number
• Contact Information: Email address, phone numbers, home address, local address
• Financial Information: Credit card details, payment method, billing address
• Driver Information: Driver's license photo, license expiration date, driving record
• Insurance Information: Insurance company, policy number, coverage details
• Vehicle Usage: Rental dates, mileage, fuel levels, vehicle condition reports

Automatically Collected Information

• IP address and browser information
• Device type and operating system
• Website usage data and analytics
• Cookies and similar tracking technologies

Vehicle Tracking Information

• GPS location data for fleet management and security
• Vehicle diagnostics and performance data
• Mileage and usage patterns

3. How We Use Your Information

We use your personal information for the following purposes:

Rental Services

• Process your rental reservation and payments
• Verify your identity and driving eligibility
• Manage the rental agreement and contract
• Provide customer support and respond to inquiries
• Track vehicle location for security and recovery

Business Operations

• Maintain accurate business records
• Process billing and collect payments
• Handle traffic violations, tolls, and fines
• Manage insurance claims and damage reports
• Enforce rental agreements and collect debts

Legal and Safety

• Comply with legal obligations and regulations
• Protect against fraud and unauthorized activities
• Investigate accidents and incidents
• Respond to law enforcement requests
• Enforce our Terms and Conditions

Communications

• Send rental confirmations and receipts
• Provide rental reminders and notifications
• Share important updates about your rental
• Send promotional offers (with your consent)

4. Information Sharing and Disclosure

We may share your information with:

Service Providers

• Payment processors for transaction processing
• GPS tracking providers for vehicle monitoring
• Insurance companies for coverage verification
• Collection agencies for unpaid debts
• IT and data hosting services

Legal and Regulatory Authorities

• Law enforcement agencies when required by law
• Courts and legal counsel in case of disputes
• Government agencies for regulatory compliance
• Traffic violation and toll authorities

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

With Your Consent

We may share your information with third parties when you provide explicit consent.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information:

• Encryption of data in transit and at rest
• Secure payment processing systems
• Access controls and authentication
• Regular security assessments and updates
• Employee training on data protection

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to:

• Provide our rental services
• Comply with legal and regulatory requirements
• Resolve disputes and enforce agreements
• Maintain business records (typically 7 years for financial records)

After the retention period, we securely delete or anonymize your information.

7. Your Privacy Rights

You have the following rights regarding your personal information:

Access and Correction

• Request access to your personal information
• Update or correct inaccurate information
• Obtain a copy of your data

Deletion and Restriction

• Request deletion of your personal information (subject to legal requirements)
• Restrict processing of your data in certain circumstances
• Object to processing based on legitimate interests

Marketing Communications

• Opt-out of marketing emails at any time
• Unsubscribe from promotional communications

To exercise these rights, contact us at miaautorentals@gmail.com or call 786-973-5856.

8. GPS Tracking and Location Data

IMPORTANT NOTICE: Our rental vehicles are equipped with GPS tracking devices for:

• Fleet management and security
• Vehicle recovery in case of theft
• Verification of geographic restriction compliance
• Emergency assistance and roadside support

By renting a vehicle, you consent to GPS tracking. Location data may be used to enforce rental terms, including geographic restrictions.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Enhance website functionality
• Analyze website traffic and user behavior
• Remember your preferences
• Provide personalized content

You can control cookies through your browser settings, but disabling them may affect website functionality.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

11. Children's Privacy

Our services are not intended for individuals under 25 years of age. We do not knowingly collect personal information from minors. If you believe we have collected information from a minor, please contact us immediately.

12. Florida Privacy Laws

We comply with applicable Florida privacy laws and regulations, including:

• Florida Information Protection Act (FIPA)
• Florida Driver Privacy Protection Act
• Data breach notification requirements

13. International Users

Our services are primarily provided in Florida, United States. If you are accessing our services from outside the US, your information may be transferred to and processed in the United States.

14. Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by:

• Posting the updated policy on our website
• Updating the "Last Updated" date
• Sending email notifications for significant changes

Continued use of our services after changes constitutes acceptance of the updated policy.

15. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: